Protect your digital assets!

Computers break down. That is a simple fact. They will break down just like a car will break down or even the human body. However, you can reduce and event prevent the amount of breakdowns experienced. You wouldn’t forget to change the oil, rotate the tires, or refill the fluids of your car? You also get a regular checkup from your dentist, general practitioner, or optometrist. Your computer needs the same level of protection. Unfortunately, the cost of help desk support can be pricy. According to Salary.com, in our zipcode of 78229, you would pay about $60,000/yr for a single help desk employee. That doesn’t include training, equipment, office space, and other hidden costs.

Thanks to Torchlight Managed Services, we can offer you the same support of a dedicated help desk at a fraction of the cost. How does it work? We have software that we can install on your network that enables us to monitor the status of your network  and the systems on it 24/7.  Thanks to this, we can be alerted if something goes wrong on any of the systems and repair them before they become problematic. We are also able to perform routine system maintenance such as patching, upgrading, and running important scans to prevent issues from occuring. If an issue does occur, no worries. Just give us a call and we’ll log into the system and perform the maintenance needed. If we ahve to go onsite, you’ll get a discounted rate.

Our managed services also offers us the ability to generate reports so that you can know what’s going on with your network. If you were to go to the doctor without any personal or family history, it’d be hard to diagnose a problem within your body. Similar concept for your network. If there is no history of your network, we cannot tell you what is wrong. There is a lot of money in terms of support, hardware replacement, and employee abuse that can be saved through our managed services.

We have plans that can fit most anyone’s budget so if you would like to know more, give us a call!